California ESA laws
California is strict about who can write an emotional support dog letter and when. AB 468, now Health and Safety Code 122318, requires a 30-day client relationship and a clinical evaluation before the letter is issued, so we give you a same-day letter of intent and the final letter once 30 days have passed. State fair housing law, enforced by the Civil Rights Department, still protects ESAs in rentals.
- The clinician must hold an active license where you are located and list its number, type, jurisdiction and effective date on the letter.
- You must also be told, verbally or in writing, that falsely claiming a dog is a guide, signal or service dog is a misdemeanor under Penal Code 365.7.
- The Civil Rights Department says landlords cannot charge pet rent or deposits for an ESA, or apply breed, size or weight limits to it.
- Businesses that sell emotional support dogs must give buyers a written notice that the dog is not a trained service dog, with civil penalties starting at $500 (Health and Safety Code 122317 and 122319).
- Per the Civil Rights Department, AB 468 does not change a landlord's duty to grant a reasonable ESA accommodation.
Source: California Board of Psychology: AB 468 emotional support dog rules
Your California ESA letter, step by step
Book a time
Pick a phone or video slot online and answer a short questionnaire about how you are feeling and the animal you live with in California.
Talk with a licensed clinician
A licensed clinician spends about 5–10 minutes with you and decides whether an emotional support animal is part of your care.
Receive a letter of intent
California law calls for a 30-day client–provider relationship before an ESA letter. If you qualify, you get a same-day letter of intent, and the clinician follows up before the final letter.
Final letter after 30 days
Once the 30 days have passed and the clinician completes the follow-up, your signed ESA letter is issued for your landlord.
California ESA letter cost
| Letter | Covers | Price |
|---|---|---|
| ESA letter | Up to 2 animals | $129 |
| ESA letter | 3 or more animals | $199 |
Booking is free and you're charged only if your letter is approved. In California, AB 468 calls for a 30-day client–provider relationship before an ESA letter is issued, so you receive a same-day letter of intent and the final letter after 30 days.
What an ESA letter covers
Rentals and other housing
A letter supports a reasonable accommodation request, so a housing provider considers an exception to no-pet rules or pet fees for your animal.
Not flights or stores
Airlines treat emotional support animals as pets, and stores or restaurants do not have to admit them. Only trained service dogs have those rights.
Any common species
Dogs and cats are most common, but the letter is about your need for the animal, not its breed or training.
Reasonable limits apply
A provider can still refuse an animal that poses a direct threat or causes serious damage.
What to do if a landlord in California denies your ESA
Ask the housing provider to put the refusal and its reason in writing. You can then contact the California Civil Rights Department or file a complaint with HUD. Many renters settle the issue at this stage simply by asking for a written decision.
Have a dog trained to do specific tasks for a psychiatric condition? See the California psychiatric service dog letter.