Illinois service dog laws
Public access for service animals in Illinois is set by 720 ILCS 5/48-8 in the Criminal Code, which runs alongside the ADA. It names psychiatric service animals explicitly and covers dogs and miniature horses that are trained or still being trained. Refusing entry to a person with a service animal, or to a trainer, is a criminal offense rather than just a civil matter.
- Section 48-8 protects trainers accompanied by a service animal, so a dog in training also has entry rights to public accommodations.
- Knowingly denying a handler or trainer access to a public accommodation is a Class C misdemeanor under 720 ILCS 5/48-8(b).
- The Illinois Human Rights Act separately bars landlords from refusing to rent to, or charging extra fees to, tenants who use guide, hearing or support dogs.
How a PSD letter differs from an ESA letter
Psychiatric service dog
Trained to perform specific tasks. Can go into stores, restaurants and the airplane cabin with you.
Emotional support animal
Helps through companionship, with no task training. Covered for housing only. See the Illinois ESA letter.
How to get a PSD letter in Illinois
Book a time
Choose a phone or video slot and tell us about your dog and the tasks it performs.
Talk with a clinician
A licensed clinician reviews your symptoms and how the dog's training helps you.
Your signed letter arrives
If approved, your signed letter is emailed as a PDF. If not, you are not charged.
Illinois PSD letter cost
| Letter | Covers | Price |
|---|---|---|
| PSD letter | One or two dogs | $149 |
| PSD letter | 3 dogs | $229 |
Booking is free and you're charged only if your letter is approved.
Service dog housing rights in Illinois
If a landlord refuses a service dog, ask for the decision in writing, then contact the Illinois Department of Human Rights or file a complaint with HUD.
